This product is not exportable outside the United States.
By adding this item to cart, you agree and acknowledge the Export Policy and confirm that you are a person in the United States with no intentions to illegally export the device.
This product is not exportable outside the United States.
By adding this item to cart, you agree and acknowledge the Export Policy and confirm that you are a person in the United States with no intentions to illegally export the device.
We understand that questions can arise after purchase. Our team reviews requests individually and may, at its discretion, offer options that can include evaluation, service, exchange, store credit, or other outcomes where appropriate. Availability of any option can vary by product type and circumstances.
To be considered, items should be in a condition suitable for inspection, with original packaging and included contents where available. Proof of purchase may be requested. Some categories (for example, customized items, consumables, or items designated as final sale) may not be eligible. Evaluation criteria and outcomes are determined at our discretion and may differ by item.
If you wish to inquire about a return, exchange, or service, please contact our Customer Service team with your order details and a brief description of the request. We will provide guidance on next steps. Please do not ship items to us unless you have received instructions.
There are no online forms on this site for returns at this time. All inquiries begin by contacting Customer Service.
If we ask you to send an item for evaluation, pack it securely (ideally in original materials) and use a carrier that provides tracking. We do not accept COD shipments. Until received and checked in at our facility, items in transit remain the sender’s responsibility.
After review, we will let you know the result. Where applicable, possible resolutions may include a service action, an exchange, a store credit, or a refund to the original method of payment. Any determination is made case-by-case and may depend on inspection results, product category, and other relevant factors.
Processing times, if any, can vary and may also depend on your payment provider. Shipping and handling charges, taxes, or other fees may not be refundable except where required by law.
If a purchase included promotional items or bundled goods, we may require that associated items be returned together for review. If a promotional voucher or gift certificate was issued or used, adjustments may apply.
Items bought through authorized resellers or other marketplaces are subject to the policies of those sellers. Please contact them directly regarding returns or refunds. We can assist with general product questions where appropriate.
Some products may be available only in the U.S. due to regulations. Where applicable, return shipments for those items may need to originate within the United States. Additional documentation may be requested as part of our review.
We may modify this page at any time without notice. The information here is not a contractual offer or guarantee of a particular outcome, and is subject to applicable law.
Helmets & Mounts
Miscellaneous
PVS 14 Spare Parts
PVS 7 Spare Parts
